Step-by-Step Guide:
Access the Challenges Dashboard: From the Nutrogen admin panel, navigate to the left-hand menu, click Gamification, and select Challenges. (Visual at 0:10)
Review Performance Analytics: Use the Challenge Overview tab to quickly assess engagement. (Visual at 0:15) Key metrics include:
Active Challenges: Total number of live competitions.
Avg Completion: The percentage of users successfully finishing challenges.
Activity Heatmap: Identifies peak days and times when users are most active.
Manage Challenge Settings: Click on the Challenge Management tab to see your library of System, Custom, and Branch challenges. (Visual at 0:22)
Enroll Users or Adjust Visibility: Click the More button on any specific challenge card to access the following actions (Visual at 0:30):
Visibility Settings: Control which branches can see and join the challenge.
Assign to User: Manually enroll one or more users into the challenge. (Visual at 0:39)
View Participations: Open a summary window showing users who are currently Active, Scheduled for a future start, or have already Completed the challenge. (Visual at 0:45)
Monitor Individual Participation: Navigate to the Active Participants tab for a detailed table view of all user activity. (Visual at 0:56)
Filter and Analyze Data: Use the search bar and dropdown filters to narrow down the list by (Visual at 1:11):
Specific User Name
Branch
Specific Challenge
Status (Active, Completed, Failed, or Abandoned)
Provide Targeted Support: Use the insights from the Participation table to identify users who have "Failed" or "Abandoned" a challenge. This data allows you to provide personalized outreach or extra accountability to help them get back on track. (Visual at 1:20)
Manual Enrollment/Cancellation: Within the management tabs, you have the administrative authority to enroll users in challenges as required or cancel their participation if they are already active. (Visual at 1:41)