Nutrogen

This article explains how you can add new end users into the Nutrogen system. This is a crucial step in allowing Users to access the mobile app and web application.

Adding New Users (Members/Client/Customer)

This article outlines the steps for to change the branch associated with a user account

How to Change the Branch for End User (Member/Client/Customer)

This article explains how Nutrogen administrators can change or reset the password for an end-user within the Nutrogen platform

How to Change or Reset an End-User's Password (Members/Client /Customer)

This article explains how Nutrogen administrators can deactivate an end-user within the Nutrogen platform

How to Deactivate (Delete) an End-User

This article explains the difference between "Active" and "Inactive" end-user statuses within the Nutrogen platform.

Understanding End User Status: Active vs. Inactive (Member/Client/Customer)

This article explains how Nutrogen administrators can invite end-users (member/customer/client) to the Nutrogen platform

How to Invite a New End-User

This article explains how Nutrogen administrators can use the search, filter, and sort features within the Nutrogen platform

How to Search End User (Members/Client/Customer)

This article explains how Nutrogen administrators can view an end-user's profile within the Nutrogen platform

How to View an End-User's Profile (Member/Client/Customer)

This article outlines the end-user registration process for the Nutrogen platform, from access the registration page to setup a subscription

How can End Users Register or self sign-up (Member/Client/Customer)

This guide provides Nutrogen Customer Admins with clear instructions on how to add a new end-user to a specific branch within the platform

How to Add a New End User to a Branch in Nutrogen

This article details two methods Nutrogen Customer Admins can use to access a specific branch's profile

How to View and Manage a Branch Profile in Nutrogen

This article explains how to pause, cancel, upgrade, or downgrade your Nutrogen subscription plan directly within the platform

How to Change Plan (Upgrade, Downgrade, Pause or Cancel)

This article describes how Nutrogen staff and admins can update the profile information for a branch (location) within the Nutrogen platform

How to Update Client Profile in Nutrogen

This article guides Nutrogen customer admins through the process of adding new branches (locations) using the Branch Creation Wizard

How to Create and Add New Branches

This article explains how to quickly find the branch you need in Nutrogen platform

How to Search & Find A Branch

This article outlines the steps customer admins can take to access and view the specific profile of a branch in Nutrogen

How to Switch To Branch as a Customer Admin in Nutrogen

This article guide if a staff member at one of your branches forgets their password, or access to the Nutrogen platform is lost

How to Change Update and Reset a Staff Member's Password

This article provides a step-by-step guide for Nutrogen customer admins on how to add new staff members to their account

How to Add Staff to Your Nutrogen Account

This article explains how to quickly and permanently delete a staff user from the Nutrogen platform

How to Delete a Staff User in Nutrogen

This article explains how Nutrogen customer admins can change the permission levels for existing staff and users for managing account

How to Edit and Changing Staff Permissions in Nutrogen

This article explains how Nutrogen Customer Admins can edit their staff user profiles, including adjusting roles, permissions, contact info

How to Edit Staff User Details

This article explains how to search and find specific staff members within the Nutrogen platform

How to Search and Find Specific Staff in the Nutrogen Platform

This article explains how Nutrogen Customer Admins can assign a single staff user to multiple branches

Managing Staff User Branch Access: Assigning Multiple Branches to a Single Staff User

Oversee user tracking, goals, meal plans, and progress to provide better assistance.

Viewing and Managing User Nutritional Information

Ensure users can access the system and have the correct features by managing their assigned package.

Assigning and Updating User Packages

Keep track of important user information, collaborate with colleagues, and enhance user support.

Using Profile Notes for User Management

This article explains why an end-user's account may be locked or inaccessible and provides a step-by-step guide for Customer Admins to resolve the issue.

How to Resolve a Locked End-User Account

This article explains how Admins can access and interpret data for their users within the Nutrogen platform. By leveraging data from connected wearables, admins can monitor key health pillars to…

Tracking and Analyzing User Wellness Data

This article explains how to utilize the AI Coach and AI Chat features within the Nutrogen platform. Learn how these tools provide personalized, actionable health tips across the five main…

Using the AI Coach and AI Chat to Improves Each Pillar

This article provides an overview of the Nutrogen AI Health Companion and AI Agent. Learn how your end users can access personalized data insights, trigger wellness tools, and receive 24/7…

Understanding and Using the AI Health Companion for Personalized Support

This article guides branch staff and admins on how to use the AI Agent within user profiles. Learn how to generate deep data insights across nutrition, activity, and sleep to…

Leveraging AI Insights for Enhanced User Data Analysis and Communication

This guide explains how Nutrogen administrators can customize daily micronutrient targets for individual users, allowing personalized nutritional tracking beyond the default standard system.

How to Adjust Micronutrient Goals in User Profile

An overview of the app's gamification system, designed to increase user engagement through points, quests, branch rankings, and peer-to-peer battles. Learn how users earn rewards and how branches can compete…

Understanding Gamification, Quests, and Battles for Nutrogen Users

This article explains how to set up Biometric Login (Face ID or Fingerprint) on mobile devices. This feature provides a faster, more secure way to access the Nutrogen platform without…

How to Enable Biometric Login in the Nutrogen App

Guides to managing all Users, Staff and Entities

Users

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